Privacy Policy

At HoodiesCompany.co.uk, we are committed to safeguarding the privacy of our clients, including individuals and corporate entities across the UK and England. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or engage with our services.

Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, title, date of birth, and gender.
  • Contact Information: Billing and delivery addresses, email addresses, and telephone numbers.
  • Financial Information: Payment details, though we do not store credit card information ourselves; this is handled by our secure payment processors.
  • Technical Data: IP address, browser type and version, operating system and platform, and other technology on the devices you use to access our website.
  • Profile Data: Username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Collect Your Data

We employ various methods to collect data from and about you, including:

  • Direct Interactions: You may provide personal data by filling in forms or corresponding with us via post, phone, email, or otherwise. This includes personal data you provide when you:
    • Apply for our products or services.
    • Create an account on our website.
    • Subscribe to our service or publications.
    • Request marketing to be sent to you.
    • Enter a competition, promotion, or survey.
    • Provide feedback.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers such as Google, advertising networks, and search information providers.
How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Processing your orders and delivering the products and services you have requested.
  • Legitimate Interests: To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and to ensure that our website content is presented in the most effective manner for you and your device.
  • Legal Obligations: To comply with legal requirements, such as maintaining appropriate business records, and to prevent fraud.
  • Marketing and Promotions: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. You have the right to opt out of receiving marketing communications at any time.
Disclosure of Your Personal Data

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processing, order fulfilment, IT and system administration, and marketing assistance.
  • Analytics Providers: We share data with analytics providers to help us understand website traffic, user behaviour, and improve our services.
  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and access controls. While we strive to protect your personal data, we cannot guarantee its absolute security, and any transmission is at your own risk.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access You have the right to request copies of your personal data.
  • Right to Rectification You have the right to request the correction of inaccurate personal data concerning you.
  • Right to Erasure You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing You have the right to request the restriction of processing your personal data under specific conditions.
  • Right to Data Portability You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
  • Right to Object You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided in the 'Contact Us' section below. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email info@hoodiescompany.co.uk Phone No. +44 20 3930 1313

We are committed to resolving any complaints about our collection or use of your personal data. If you believe that we have not adhered to this Privacy Policy or have violated your rights under applicable data protection laws, please contact us using the information above.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

What's App : +44 20 3930 1313